Reviews

From 169 reviews
Gary Fierko

Always easy to work with Ambiance pool.

Response from business owner

We appreciate your continued business Gary!

via Google
Casey V

Techs are very friendly and always available to discuss and explain my questions and concerns. Office staff is very professional and willing to help in any way they can.

Allan Long

Shane was great, taking care of changing my DE pool filter.

Highly recommended

Response from business owner

Shane is a great tech! Thank you for the compliment!

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Jeff Coy

Great company, great communication, fast. Couldn't be happier.

Response from business owner

I'm happy we were able to resolve your issues! Thank you for the business!

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Kuns, Richard

Over the years I have had many pool services, but none, NONE, have be as dependable and honest as Ambiance Pools. The man responsible for keeping the pool water clean and chemically balanced is dependable and arrives on schedule each week. If an emergency arises, I get an email or voice message explaining the delay and when he will arrive. Excellent service!

Elaine Walker

prompt and reasonably priced

Response from business owner

Thank you Ms Walker!

via Google
Walter Thomas

Outstanding response time (tried to get 3 bids, the other 2 companies never responded), very professional owner with competitive pricing. I would highly recommend Ambiance Pool Service.

Response from business owner

Thank you Walter!

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SiaMak

Knowledgeable, professional and great service and price!! Very satisfied and highly recommend.

Response from business owner

Thank you. Pleasure working with you!

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Tim Oliver

Prompt, professional, quick

Response from business owner

Thank you for the business Tim!

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Charles W. Lynch

Extremely professional and prompt business, very responsive to issues with quick and complete resolution.

Response from business owner

Thank you Charles! Happy to have you as a new customer.

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Smalley, Carol & Bion

Ambiance Pool Service is prompt, competent, and reasonable.

Dyring, Dan & Dalton, Donna

Excellent service on the installation of a new pool filter and replacement pool light.

Bruce Bowden

Speedy , efficient service

Response from business owner

Thank you for the kind words Mr Bowden.

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Jeff B

I've had a great experience with Ambiance Pool Service. They took over maintenance of my pool from another pool service company when I bought my house last year. The previous company had left the pool water in pretty bad shape – a dangerously high amount of chlorine and a pH level that was way out of balance. Ambiance cleaned it up and my pool water has been perfect since. I've met and talked to several people at Ambiance and they've all been friendly and professional. The owner Michael came out to do my pre-buy pool inspection and pointed out a few things that needed fixed. The service manager Dan came out the first couple weeks and got the pool chemicals back in order. My weekly maintenance technician Martin does a fantastic job. He has a great understanding of pools and water chemical balance, and he always keeps the pool clean, safe, and ready to go. I've gotten to know Martin over the past year and I feel fortunate to have him taking care of my pool. Just a great guy.

The Ambiance office folks are also nice people to work with. Communication is great. They send out email reminders when routine maintenance is due (pool filter due for cleaning, or a reminder to keep the filter running overnight if a freeze warning is in effect in the winter, etc.), but are never pushy. And on the few occasions when they've had to bump my normal weekly service visit up or back a day from my normal day, they've always sent out an email early in the week to let me know. It's never a big deal, but it's nice to know the office is on top of the small details.

I'm very happy with Ambiance. The quality of their service is top notch and their prices are very competitive. Highly recommended.

Dan K

Friendly, fast and reliable service!

Joan S

Consistent weekly service. Attention to maintenance and repair.

Michael Twist

Always prompt and knowledgeable about technical aspects.

via Google
Carey Weiss

I have been using Ambiance Pool Service for almost 5 years and have not had any problems. Excellent to work with and pool technicians are very good. Highly recommend.

Response from business owner

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Camille Coyle

Reliable and Honest

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Sam P

Very reliable and professional. Very thorough.

Hall, Jeff & Janelle

Great company, have referred to many others and will continue to do so!

Edmondson, Chuck

Highly recommend Ambiance Pool Service for their excellent service and timely performance. They have been providing service for almost 2 years and they have maintained the pool and pool equipment in excellent condition.

Nancy K

They have always been very reliable and trustworthy. Never feel like I am being oversold yet they do a good job and get it done!

Jane P

We've been using Ambiance for several years. They are the best! Always on top of our maintenance. Service is prompt, professional and reasonably priced.

White, Gregory & Susan

Ease of scheduling service. Fast and reliable. Fair prices. Very satisfied.

Martha M

Excellent, reliable, ethical company! Have had them maintain and service our pool for many years. Love our pool man, Nate!

Maniu, Adrian

Excellent service. The team is extremely professional, competent and responsive.

Molly D

The people here are knowledgeable and also professional and pleasant. We have been very satisfied with Ambiance!

Kuhel, Judy

Always on time. My pool is consistently clean and healthy since I've been using Ambiance. I highly recommend them.

Hilary J

You are the best! I love working with you.

I have been recommending you to many of my

friends with pools.

Thank you. Hilary

Hersch, Robert

Very competent and trustworthy pool service firm.

Gonzales, Bonnie

We love Ambiance Pool Service. We've had other pool services in the past and none have been as good. The water always sparkles and the pool always looks gorgeous. Hard to reach places, the lagoon step and the jacuzzi, are always free of sand and debris. The technicians are knowledgeable and always patient when asked questions (sometimes over and over!). We will never use another pool service.

Yihong Ding

Michael and his team are professional and kind. I have been with the service for more than 4 years and always had excellent experiences with them. The work was always beautifully done and the charge was reasonable. A great local business we…

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Susan Bengtson

We are beyond pleased with the service provided by Ambiance. Our pool look fantastic because our technician pays great attention to every small detail. We couldn't recommend them more highly.

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Cammi Hernandez

They do a great job and help me keep my pool pretty much maintenance free for me.

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J H

Ambiance has been looking after my pool for over a year now and I have to say the service is outstanding. From the front end where customer calls are answered promptly and courteously (thank-you Rickelle) to high-level weekly maintenance (…

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Sandy Lawyer

Knowledgeable, helpful friendly service and reliable.

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Don W

Work done right at a reasonable cost.

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Wendy M

We would highly recommend Ambiance. We won't use anyone else and in fact insist on them when we go through our home warranty. They are very professional, friendly, knowledgeable and honest to name a few. Very happy for the opportunity to leave a review as a thankyou to Ambiance Pool for years of exceptional service! 🙂

Robert H

Problem was diagnosed and fixed expeditiously and professionally.

Eric Rogala

Quick Response, Very good professional service. I have used them in the past and their service has always been excellent. This time we had our pool drained and chlorine washed. I wouldn't hesitate to call them again for any future service

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Morningside HOA

It was a pleasure doing business with Ambiance Pool Service. The technicians were knowledgeable and friendly. Maria in the office was so friendly. I will definitely call them again when I need help.

robwtaz

Good professional and quality service at a reasonable price.

via Google
Ann Lancero

I have wonderful service! thanks, Ann

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Evans, Jon & Rebecca

Excellent service and installation of the solar system for our spa!

David P

A quick response and repair of my pool problem. Ambiance will be my go to for mechanical pool issues.

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Susan K

Very thorough and responsive. Completed the job as outlined and as quoted. No hidden costs. Met my deadline reasonably.

Costello, Lou & Sherry

Mike Baker and his crew are the best pool service we have had. They do a great job of treating every part of the pool or spa so that we have no surprises. Also, we have never had a service that was anything but done on time and on budget.

Ambiance is the best.

Cindy Calenti

Great service. So knowledgeable about pools and auto cleaning systems. Michael was extremely helpful. He had what he needed to make the repair and then give us some great advice. Would call again in as heartbeat.

via Google
Laurence Olivier

Repairs were completed within two days of my call for service. Service was accomplished quickly and professionally. Pricing was competitive The company was recommended by friends and I would not hesitate recommending them to others.

via Google
kevin eggers

Great service and reasonable pricing. I would definitely use them again for service of my pool.

via Google
Dean, Thomas/Dorothy

Our pool cleaning person is very thorough & courteous. Their other services are great as well.

Stephanie F

Ambiance came in via a warranty company referral to correct hack work done by someone else, but I would definitely call on them anyway. The technicians listen to you about the problem, discuss the issue, and explain how they will address it. Then, they come through with solid work, and again, are more than happy to answer any questions you may have in an intelligent way. I never felt I was being "little lady-ed" or fed a line of BS. I can't address cost, as the job was performed under a warranty. In terms of performance, however, I consider them professional and competent. At least give them a call for a quote if you need work done.

martin lopez

Great service and value .

via Google
Bobby Johnson

Great service. Friendly, helpful staff. I will recommend them!

via Google
Dave L

Very helpful with problem solving with existing equipment

Great tech expertise

Very happy with personal

Family Davis

Ambiance Pool Service are knowledgeable, and competively priced.

via Google
Kathy O

Very prompt and professional service; they call every step of the way to let you know what's next.

LaPorta, Robert

We had another pool service that was actually more expensive than Ambiance several years ago. During an extended absence they let our pool turn a lovely green and stained the marble dusting surface. I turned to Ambiance and Michael had our pool acid washed and looking like new. His crew had serviced it ever since and I have no complaints at all! They do a tremendous job and the pool is fantastic.

At one point Michael suggested a new energy efficient pool pump. I was hesitant at first but decided to have it done. It has slashed the electric usage of my pool by at lest 75% and had more than paid for itself.

I highly recommend Ambiance!

Alexandra K

Always great service! Have recommended to several friends, too.

Jim vroman

Ambiance does a very professional job at a fair price tending to our pool. True to their word in every regard. We intend to be customers as long as we stay in this house and they remain in business.

via Google
Marcia Lambert

Very dependable, pool always looks great.

Response from business owner

Thank you Marcia. I'm happy to hear the pool is looking good!

Michael Baker

via Google
David Nehring

Very prompt service, on time, friendly and knowledgeable, I would definitely call Ambiance again if needed. Thanks!!

Response from business owner

Thank you David. We look forward to the return business!

Michael Baker

via Google
Richard Kuns

We change pool services two years ago and Ambiance Pools provides service to any pool service we have used in the last 18 years. They are timely in their service; they provide constant feed-back regarding the condition of the pool and …

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Response from business owner

Wow Richard! Thank you for the compliments! We appreciate the kind words!

Michael Baker

via Google
Darren Richardson

Timely response to replace pool motor and plumbing to motor. Great communication and follow-up after job was completed. Will definitely use them in the future!

Response from business owner

Thank you Darren! My office staff Rock! (=

Michael Baker

via Google
Judy Hampton

We have been very satisfied with Ambiance Pool Service. They do their best to provide good service in a timely manner.

Response from business owner

Thank you Mike and Judy. You guys have always been loyal to my company and me.

Michael Baker

via Google
Robert Hersch

I have had very good experiences with Ambiance Pool Service. Very professional, honest and responsive. Cannot ask for more.

Response from business owner

Thank you Robert!

Michael Baker

via Google
ammopapa

Great communication, great service

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Therese Coles

Very professional, pleasant staff and we were very happy with the results.

Response from business owner

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Charles H Edmondson

Ambiance has provided excellent and timely service.

Response from business owner

Thank you Charles!

Michael Baker

via Google
Keith Jensen

Reliable and very good service.

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ron pepos

on time

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Ara A

Possibly the best pool service company in Tucson. I have used for the last 5 years with no complaints after more than 20 years of one bad company after another.

Ann Rolando

Very professional. Know their stuff about pools.

via Google
Anthony Sanchez

Ambiance dropped by the next day and gave me a reasonable estimate, and provided the service the next day! They were spot on and the spa and pool are now running fine. Prompt, courteous, efficient, professional and friendly! Can't beat that…

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Nancy Jaeckels

Friendly and helpful in the quote. Also got the work done in exactly the time they said. Good quality product and reasonably priced.

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debbie friedman

I am very pleased with their attitude. When I call their office, no matter who answers the phone, I am treated in a way that makes me feel fully appreciated, as if they actually care if I will be a customer. Any services I did use were …

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Patricia Hansel

Wish I could give them 10 stars! I called yesterday afternoon for an estimate to have our DE filter replaced. I told the receptionist our filter was leaking badly. She said she would call Mike and get us an estimate on the repair. In less …

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alexandra keller

We've been with Ambiance for several years now. Couldn't be happier!

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Jack Morabito

Ambiance Pool Service has been great! They have serviced our pool for the last 3 years and we have never been disappointed. They always give prompt and friendly service!

via Google
Sven Sandeen

We have been with Ambiance for over 7 years and have never had a negative experience. Michael Baker and his team provide quality, personalized, and professional service and take excellent care of us! Highly recommended.

via Google
George Adams

* The initial contact was responsive and friendly.

* The time frame for appointment was set and met. (less than 24 hrs)

* The diagnosis was spot on and the repair was done quickly with explanations of what was needed and how to mitigate …

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Response from business owner

Thank you George! I was happy to help and enjoyed the conversation!

Michael Baker

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Ann Gavlick

Michael Baker and the staff at Ambiance Pool Service deliver quality pool service with a smile! All are very knowledgable and will keep your pool and spa in the best condition possible. Michael has taken care of issues with the pool and spa…

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William Althouse

Excellent, professional service, fair price. Could not ask for better.

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Kathryn Beatty

We've used Ambiance for several years since Michael was handling 100 customers single-handedly. The service was excellent then, and has not deteriorated one bit since his business has grown to what it is today. The staff and technicians are…

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Response from business owner

Thank you for being so loyal to my company and always calling is first ,

Michael Baker

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Philip Biamonte

Great service! Jon was outstanding and was very thorough in explaining how the equipment works.

Response from business owner

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Michael Zubay

Blamo!!!! They came.... they installed a new heater for my pool and my hot tub. The professionalism of these workers was refreshing and actually comforting. My pool and spa were in trustworthy hands. Fair price, too! Great service, …

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Response from business owner

Thanks Michael! This was a fun install and we really enjoyed working with you. Thank you for the feedback!

Michael Baker

via Google
Amber Elmer

I'm a general contractor and I've used a few different pool companies. Ambiance and Omni have been a pleasure to deal with and the quality of their work is outstanding.

Response from business owner

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Matt Rosen

Michael and his staff are true professionals for any pool related service. Highly recommend!

Response from business owner

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Kenneth Fischer

This is a jewel of a company. Everyone I spoke with was fantastic. Heather and Maria in the office; the owner Michael, who voluntarily returned my call himself after hours without me even leaving a message, because I phoned just after …

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John Miranda

Our pool pump failed, and the owner of Ambient Pools came by and within 15 minutes had it running again after replacing a small part (I expected to have bought a new pump). The service was so good that I decided to go ahead and replace the …

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Response from business owner

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Brian Lescarbeau

Quality and integrity, these make for good business. Ambiance pool service has both!

Response from business owner

Thanks Brian!

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Natalia Rodriguez

We've done work alongside Ambiance Pool Services & they are extremely professional to work with.

Michael is out in the field with his guys & that says a lot. I've only heard wonderful things about them from others as well. Honest & reliable…

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Response from business owner

Thank you Natalia. Always nice working with you guys!

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US Alarm Brokers

We have done business with Ambiance for a few years now. The owners and staff are exceptional. If you need anything related to pool services this is the company to choose! Integrity, honesty and old fashioned values is the feeling we get …

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Lynda Luiten

Totally impressive service. We were referred to Ambiance by our home warranty company, and from start to finish it was an excellent experience. Michael came out, arriving on time and quickly remedied our issue and helped me (a newbie to …

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Lisa Yanez

We hired Michael owner of Ambiance Pool Service. Michael arrived on time, ascertained the problem and quoted a very reasonable price to fix what we feared would be a costly repair. It is VERY nice to receive honest, courteous and excellent …

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Response from business owner

Thank you Lisa! It was a pleasure doing business with you!

Michael Baker

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Brandon Mayfield

This is a great company that handles business fast and effectively! They have been honest and good people we would highly recommend!

Response from business owner

Brandon,

We appreciate your continued business!

Michael Baker

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Jason Lopez

An excellent experience all around. They showed up early for the appointment we scheduled at my home, analyzed and ran diagnostic tests on my entire pool system. Wrote up a recomendation of service and cost estimate and did not feel any "…

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Eric Engblom

Fantastic service and very knowledgeable!!! We found Michael (Ambiance Pool Service) online and had him come out to do a relatively minor repair last summer. We've since had them back to do a pool drain + acid wash. The pool looks great! We…

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Dan Hollings

Over the past 10 years here in Tucson, AZ, I've plowed through half a dozen other pool services, finally to end up where I should have started: Michael Baker with Ambiance Pool Service. Recently, I had a 1980's "Jules Verne's" style sand …

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4901 East Sunrise Drive Tucson, AZ 85718