I've had a great experience with Ambiance Pool Service. They took over maintenance of my pool from another pool service company when I bought my house last year. The previous company had left the pool water in pretty bad shape – a dangerously high amount of chlorine and a pH level that was way out of balance. Ambiance cleaned it up and my pool water has been perfect since. I've met and talked to several people at Ambiance and they've all been friendly and professional. The owner Michael came out to do my pre-buy pool inspection and pointed out a few things that needed fixed. The service manager Dan came out the first couple weeks and got the pool chemicals back in order. My weekly maintenance technician Martin does a fantastic job. He has a great understanding of pools and water chemical balance, and he always keeps the pool clean, safe, and ready to go. I've gotten to know Martin over the past year and I feel fortunate to have him taking care of my pool. Just a great guy.
The Ambiance office folks are also nice people to work with. Communication is great. They send out email reminders when routine maintenance is due (pool filter due for cleaning, or a reminder to keep the filter running overnight if a freeze warning is in effect in the winter, etc.), but are never pushy. And on the few occasions when they've had to bump my normal weekly service visit up or back a day from my normal day, they've always sent out an email early in the week to let me know. It's never a big deal, but it's nice to know the office is on top of the small details.
I'm very happy with Ambiance. The quality of their service is top notch and their prices are very competitive. Highly recommended.