Reviews

From 153 reviews
Smalley, Carol & Bion

Ambiance Pool Service is prompt, competent, and reasonable.

Dyring, Dan & Dalton, Donna

Excellent service on the installation of a new pool filter and replacement pool light.

Cindy P.

Very knowledgeable staff with prompt service. They have performed biannual maintenance to keep our pool running efficiently for 2 1/2 years.

via Yelp
Bruce Bowden

Speedy , efficient service

via Google
Karen T.

This was our first experience with Ambiance but we were very pleased with their service. We need an electronic board replaced and they were able to order and install it in a matter of days! We will definitely use them if we have another …

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via Yelp
Jeff B

I've had a great experience with Ambiance Pool Service. They took over maintenance of my pool from another pool service company when I bought my house last year. The previous company had left the pool water in pretty bad shape – a dangerously high amount of chlorine and a pH level that was way out of balance. Ambiance cleaned it up and my pool water has been perfect since. I've met and talked to several people at Ambiance and they've all been friendly and professional. The owner Michael came out to do my pre-buy pool inspection and pointed out a few things that needed fixed. The service manager Dan came out the first couple weeks and got the pool chemicals back in order. My weekly maintenance technician Martin does a fantastic job. He has a great understanding of pools and water chemical balance, and he always keeps the pool clean, safe, and ready to go. I've gotten to know Martin over the past year and I feel fortunate to have him taking care of my pool. Just a great guy.

The Ambiance office folks are also nice people to work with. Communication is great. They send out email reminders when routine maintenance is due (pool filter due for cleaning, or a reminder to keep the filter running overnight if a freeze warning is in effect in the winter, etc.), but are never pushy. And on the few occasions when they've had to bump my normal weekly service visit up or back a day from my normal day, they've always sent out an email early in the week to let me know. It's never a big deal, but it's nice to know the office is on top of the small details.

I'm very happy with Ambiance. The quality of their service is top notch and their prices are very competitive. Highly recommended.

U C.

Great service and there Tech had an answer for my every question. I would highly recommend!

via Yelp
Cindy C.

This is a great group of professionals to work with. They are so knowledgeable about pools. We have gotten great service and advice from the owner. Highly recommend!

via Yelp
Keth Z.

I have used Ambiance for more than 4 years, and have never had any problems. Their service has always been very prompt, and an honest evaluation with a solution for a problem, rather than the most expensive solution. Highly recommend.

via Yelp
Dan K

Friendly, fast and reliable service!

Joan S

Consistent weekly service. Attention to maintenance and repair.

Michael Twist

Always prompt and knowledgeable about technical aspects.

via Google
Carey Weiss

I have been using Ambiance Pool Service for almost 5 years and have not had any problems. Excellent to work with and pool technicians are very good. Highly recommend.

Response from business owner

Thank you Carey for your kind words. It has been a pleasure serving you for all these years!

Michael

via Google
Camille Coyle

Reliable and Honest

via Google
Sam P

Very reliable and professional. Very thorough.

Hall, Jeff & Janelle

Great company, have referred to many others and will continue to do so!

Chuck E

Highly recommend Ambiance Pool Service for their excellent service and timely performance. They have been providing service for almost 2 years and they have maintained the pool and pool equipment in excellent condition.

Kathi S.

Just started using Ambiance several months ago. They do an excellent job at a competitive price and I am very satisfied with their service.

via Yelp
Nancy K

They have always been very reliable and trustworthy. Never feel like I am being oversold yet they do a good job and get it done!

Jane P

We've been using Ambiance for several years. They are the best! Always on top of our maintenance. Service is prompt, professional and reasonably priced.

White, Gregory & Susan

Ease of scheduling service. Fast and reliable. Fair prices. Very satisfied.

Martha M

Excellent, reliable, ethical company! Have had them maintain and service our pool for many years. Love our pool man, Nate!

Adrian M

Excellent service. The team is extremely professional, competent and responsive.

Molly D

The people here are knowledgeable and also professional and pleasant. We have been very satisfied with Ambiance!

Judy K

Always on time. My pool is consistently clean and healthy since I've been using Ambiance. I highly recommend them.

Hilary J

You are the best! I love working with you.

I have been recommending you to many of my

friends with pools.

Thank you. Hilary

Hersch, Robert

Very competent and trustworthy pool service firm.

Bonnie G

We love Ambiance Pool Service. We've had other pool services in the past and none have been as good. The water always sparkles and the pool always looks gorgeous. Hard to reach places, the lagoon step and the jacuzzi, are always free of sand and debris. The technicians are knowledgeable and always patient when asked questions (sometimes over and over!). We will never use another pool service.

Yihong Ding

Michael and his team are professional and kind. I have been with the service for more than 4 years and always had excellent experiences with them. The work was always beautifully done and the charge was reasonable. A great local business we…

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via Google
Susan Bengtson

We are beyond pleased with the service provided by Ambiance. Our pool look fantastic because our technician pays great attention to every small detail. We couldn't recommend them more highly.

via Google
Carey W.

I used Ambiance pool for 5 years and have never had any problems. Highly recommend

via Yelp
J H

Ambiance has been looking after my pool for over a year now and I have to say the service is outstanding. From the front end where customer calls are answered promptly and courteously (thank-you Rickelle) to high-level weekly maintenance (…

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via Google
Cammi Hernandez

They do a great job and help me keep my pool pretty much maintenance free for me.

via Google
Loren D.

I've been using Ambiance Pool Service since I bought my house 3 years ago. They're a great company. They've handled everything from large jobs (converted my pool to a salt water system) to small jobs (repairs, etc.). They're very responsive…

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via Yelp
Susan T.

We have used Ambiance Pool Service for all our reapir needs on our pool and spa and our rental home pool for about 6 years. Excellent service and honest technicians!!

via Yelp
Sandy Lawyer

Knowledgeable, helpful friendly service and reliable.

via Google
Don W

Work done right at a reasonable cost.

via Google
Wendy M

We would highly recommend Ambiance. We won't use anyone else and in fact insist on them when we go through our home warranty. They are very professional, friendly, knowledgeable and honest to name a few. Very happy for the opportunity to leave a review as a thankyou to Ambiance Pool for years of exceptional service! 🙂

Robert H

Problem was diagnosed and fixed expeditiously and professionally.

Eric Rogala

Quick Response, Very good professional service. I have used them in the past and their service has always been excellent. This time we had our pool drained and chlorine washed. I wouldn't hesitate to call them again for any future service

via Google
Morningside H

It was a pleasure doing business with Ambiance Pool Service. The technicians were knowledgeable and friendly. Maria in the office was so friendly. I will definitely call them again when I need help.

robwtaz

Good professional and quality service at a reasonable price.

via Google
Ann Lancero

I have wonderful service! thanks, Ann

via Google
Evans, Jon & Rebecca

Excellent service and installation of the solar system for our spa!

David P

A quick response and repair of my pool problem. Ambiance will be my go to for mechanical pool issues.

via Google
R V.

Ambiance did a great job for us inspecting a pool and spa at a house we are purchasing. They were extremely thorough and offered a number of very good suggestions for upgrading and maintaining the pool. We definitely will be using them to …

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Response from Michael B.

Thank you for the kind words! We put a lot into our inspections and we hope the closing goes smoothly!

via Yelp
Susan K

Very thorough and responsive. Completed the job as outlined and as quoted. No hidden costs. Met my deadline reasonably.

Costello, Lou & Sherry

Mike Baker and his crew are the best pool service we have had. They do a great job of treating every part of the pool or spa so that we have no surprises. Also, we have never had a service that was anything but done on time and on budget.

Ambiance is the best.

Laurence Olivier

Repairs were completed within two days of my call for service. Service was accomplished quickly and professionally. Pricing was competitive The company was recommended by friends and I would not hesitate recommending them to others.

via Google
Cindy Calenti

Great service. So knowledgeable about pools and auto cleaning systems. Michael was extremely helpful. He had what he needed to make the repair and then give us some great advice. Would call again in as heartbeat.

via Google
Tom D.

Great folks, we use them to service & maintain our pool equipment!

via Yelp
kevin eggers

Great service and reasonable pricing. I would definitely use them again for service of my pool.

via Google
Dean, Thomas/Dorothy

Our pool cleaning person is very thorough & courteous. Their other services are great as well.

Stephanie F

Ambiance came in via a warranty company referral to correct hack work done by someone else, but I would definitely call on them anyway. The technicians listen to you about the problem, discuss the issue, and explain how they will address it. Then, they come through with solid work, and again, are more than happy to answer any questions you may have in an intelligent way. I never felt I was being "little lady-ed" or fed a line of BS. I can't address cost, as the job was performed under a warranty. In terms of performance, however, I consider them professional and competent. At least give them a call for a quote if you need work done.

Laurie O.

Great customer service-- pool always in top shape!

via Yelp
martin lopez

Great service and value .

via Google
Mark Y.

I am very pleased with the service. I had them replace my pool heater and do some re-plumbing. They did an excellent job and left the site clean. They technician that came to my home was courteous and explained what the process would be. I …

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Response from Michael B.

Thank you for your business Mark!

via Yelp
Bobby J.

Great company! Great service! Friendly! They do what they say they will do! Wouldn't take my business anywhere else!

Response from Michael B.

Hey Bobby,

Thank you for your business over the last few years!

via Yelp
Frank F.

They have done a great job from the beginning and have continued to provide excellent results!

via Yelp
Kyle D.

Great company! They always seemed to be looking out for you and they are fairly priced.

Response from Michael B.

Thank you Kyle! We appreciate your business!

via Yelp
Bobby J.

Great company! Great service. They do what they say they will do. Friendly. Wouldn't take my business anywhere else!

Response from Michael B.

Hey Bobby,

Thank you for your business over the last few years!

via Yelp
Linda O.

I had a problem with my filter motor the week before Christmas. I called Ambiance and they were pleasant and efficient on the phone. They immediately took all my information and said they would be at my house in two days at an exact time. …

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Response from Michael B.

Thank you Linda for the feedback! We do our best to always give the highest customer service and we truly appreciate your business!

via Yelp
Bobby Johnson

Great service. Friendly, helpful staff. I will recommend them!

via Google
Dave L

Very helpful with problem solving with existing equipment

Great tech expertise

Very happy with personal

Family Davis

Ambiance Pool Service are knowledgeable, and competively priced.

via Google
Kathy O

Very prompt and professional service; they call every step of the way to let you know what's next.

Robert L

We had another pool service that was actually more expensive than Ambiance several years ago. During an extended absence they let our pool turn a lovely green and stained the marble dusting surface. I turned to Ambiance and Michael had our pool acid washed and looking like new. His crew had serviced it ever since and I have no complaints at all! They do a tremendous job and the pool is fantastic.

At one point Michael suggested a new energy efficient pool pump. I was hesitant at first but decided to have it done. It has slashed the electric usage of my pool by at lest 75% and had more than paid for itself.

I highly recommend Ambiance!

Bruce L.

We just moved to Tucson and as a result needed some warranty work done on our pool equipment. Luckily the warranty company worked with Ambiance Pool. They did an excellent job and their warranty Manager as well as everyone I dealt with in …

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Response from Michael B.

Thank you Bruce! I'm glad we got all your issues resolved.

via Yelp
Alexandra K

Always great service! Have recommended to several friends, too.

David M.

Just wanted to take a moment to let folks know how great Ambiance Pool Service is. Each of the last two summers I had mechanical problems with my filter/pump and used Ambiance for each repair. I thought they had great communication with me…

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Response from Michael B.

Thank you David! We appreciate you and your business!

via Yelp
Jim V.

Ambiance Pool Service has been tending to our pool for the last seven years. Before Ambiance we had three pool services in less than three years and none of them were remotely satisfactory. Ambiance is there when they say they will be there…

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Response from Michael B.

Thank Mr Vroman! You have been a very loyal customer and have been with me since the beginning of my business. Thank you for the support!

via Yelp
Judy K.

I've been using them for a few years now, and they're great! Very upfront about everything, Prompt, and give excellent service.

via Yelp
Sarah W.

This company helped me out so many times with my pool. Always professional and helpful. Would definitely recommend them for your pool service!!

via Yelp
Richard K.

Superior service in all areas. We needed to replace our filter system which required draining the pool and refilling it. They were reasonably priced and helpful to me. Their weekly pool maintenance is the best we have had in the 17 years we…

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via Yelp
Jim vroman

Ambiance does a very professional job at a fair price tending to our pool. True to their word in every regard. We intend to be customers as long as we stay in this house and they remain in business.

via Google
Leslie G.

Excellent and reliable service and VERY competent tech support! You'll never need to worry about your pool again!

Response from Michael B.

Leslie, we appreciate the kind words!

via Yelp
Marcia Lambert

Very dependable, pool always looks great.

Response from business owner

Thank you Marcia. I'm happy to hear the pool is looking good!

Michael Baker

via Google
David Nehring

Very prompt service, on time, friendly and knowledgeable, I would definitely call Ambiance again if needed. Thanks!!

Response from business owner

Thank you David. We look forward to the return business!

Michael Baker

via Google
ron pepos

on time

via Google
Keith Jensen

Reliable and very good service.

via Google
Judy Hampton

We have been very satisfied with Ambiance Pool Service. They do their best to provide good service in a timely manner.

Response from business owner

Thank you Mike and Judy. You guys have always been loyal to my company and me.

Michael Baker

via Google
ammopapa

Great communication, great service

via Google
Darren Richardson

Timely response to replace pool motor and plumbing to motor. Great communication and follow-up after job was completed. Will definitely use them in the future!

Response from business owner

Thank you Darren! My office staff Rock! (=

Michael Baker

via Google
Robert Hersch

I have had very good experiences with Ambiance Pool Service. Very professional, honest and responsive. Cannot ask for more.

Response from business owner

Thank you Robert!

Michael Baker

via Google
Therese Coles

Very professional, pleasant staff and we were very happy with the results.

Response from business owner

Thank you Mr and Mrs Coles. It was very nice to meet you and thank you for the business advice.

Michael Baker

via Google
Richard Kuns

We change pool services two years ago and Ambiance Pools provides service to any pool service we have used in the last 18 years. They are timely in their service; they provide constant feed-back regarding the condition of the pool and …

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Response from business owner

Wow Richard! Thank you for the compliments! We appreciate the kind words!

Michael Baker

via Google
Charles H Edmondson

Ambiance has provided excellent and timely service.

Response from business owner

Thank you Charles!

Michael Baker

via Google
Ara A

Possibly the best pool service company in Tucson. I have used for the last 5 years with no complaints after more than 20 years of one bad company after another.

Nancy Jaeckels

Friendly and helpful in the quote. Also got the work done in exactly the time they said. Good quality product and reasonably priced.

via Google
Anthony Sanchez

Ambiance dropped by the next day and gave me a reasonable estimate, and provided the service the next day! They were spot on and the spa and pool are now running fine. Prompt, courteous, efficient, professional and friendly! Can't beat that…

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via Google
debbie friedman

I am very pleased with their attitude. When I call their office, no matter who answers the phone, I am treated in a way that makes me feel fully appreciated, as if they actually care if I will be a customer. Any services I did use were …

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via Google
Ann Rolando

Very professional. Know their stuff about pools.

via Google
Patricia Hansel

Wish I could give them 10 stars! I called yesterday afternoon for an estimate to have our DE filter replaced. I told the receptionist our filter was leaking badly. She said she would call Mike and get us an estimate on the repair. In less …

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via Google
Patricia H.

Wish I could give them 10 stars! I called yesterday afternoon for an estimate to have our DE filter replaced. I told the receptionist our filter was leaking badly. She said she would call Mike and get us an estimate on the repair. In less …

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Response from Michael B.

Patricia, what a great compliment to my company and staff! We try to be as efficient as possible and I'm happy it worked out exactly how it always should. I appreciate the business.

via Yelp
alexandra keller

We've been with Ambiance for several years now. Couldn't be happier!

via Google
Jack Morabito

Ambiance Pool Service has been great! They have serviced our pool for the last 3 years and we have never been disappointed. They always give prompt and friendly service!

via Google
Sven Sandeen

We have been with Ambiance for over 7 years and have never had a negative experience. Michael Baker and his team provide quality, personalized, and professional service and take excellent care of us! Highly recommended.

via Google
George Adams

* The initial contact was responsive and friendly.

* The time frame for appointment was set and met. (less than 24 hrs)

* The diagnosis was spot on and the repair was done quickly with explanations of what was needed and how to mitigate …

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Response from business owner

Thank you George! I was happy to help and enjoyed the conversation!

Michael Baker

via Google
Ann Gavlick

Michael Baker and the staff at Ambiance Pool Service deliver quality pool service with a smile! All are very knowledgable and will keep your pool and spa in the best condition possible. Michael has taken care of issues with the pool and spa…

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via Google
William Althouse

Excellent, professional service, fair price. Could not ask for better.

via Google

4901 East Sunrise Drive Tucson, AZ 85718